Company

About Sudnik Software Ltd

Who We Are

Sudnik Software Ltd is a UK-based technology company dedicated to making online communication safer for families. Founded with a mission to protect children in the digital age while respecting their need for connection and independence, we create software solutions that empower parents and guardians with the tools they need to keep their children safe online.

Our Mission

To enable safe, supervised communication for children and families in the digital age.

We believe that children deserve both protection and appropriate autonomy as they grow. Our mission is to provide families with technology that balances these needs—tools that help parents supervise without suffocating, protect without isolating, and guide without controlling.

What We Do

Sudnik Software Ltd develops and operates ChatMinder, a supervised messaging platform designed specifically for families with children who need oversight and protection in their digital communications.

ChatMinder: Our Flagship Product

ChatMinder is more than just a messaging app—it’s a comprehensive supervision platform that brings together:

Guardian-supervised messaging with configurable protection levels
AI-assisted content moderation to identify potentially unsafe content
Real-time oversight tools for parents and guardians
Privacy-focused architecture that respects family data
UK-based infrastructure with GDPR compliance at its core

Unlike traditional messaging apps that either offer no supervision or block communication entirely, ChatMinder provides a middle ground: supervision without obstruction.

Our Story

The Problem We Saw

In today’s connected world, children need to communicate. Whether it’s coordinating with friends, staying in touch with family, or participating in group activities, messaging has become essential to childhood and adolescent social development.

Yet traditional messaging platforms weren’t designed with children in mind. They offer either:

No protection: Unrestricted access with no parental oversight
Complete restriction: Blocking all communication, isolating children from their peers

Parents were left with an impossible choice: expose their children to potential online risks or prevent them from participating in modern social life.

Our Solution

We built ChatMinder to offer a third option—a platform designed from the ground up for supervised family communication. Instead of choosing between protection and connection, families can have both.

Our approach is rooted in three core principles:

Parents know best: Technology should assist, not replace, parental judgment
Privacy matters: Family communications deserve robust protection and confidentiality
Safety evolves: As children grow and mature, supervision can adapt accordingly

Our Values

1. Child Safety First

Every decision we make prioritizes the safety and wellbeing of children. We comply with the UK Online Safety Act, GDPR, and the Children’s Code, and we continuously update our systems to address emerging threats.

When safety conflicts with convenience, safety wins—every time.

2. Privacy and Trust

We believe family communications are sacred. We:

Store data securely in UK-based data centers
Never use data for advertising or marketing
Never sell data to third parties
Only access data when necessary for safety or with explicit permission
Maintain strict confidentiality and data protection standards

Your trust is the foundation of our business, and we work every day to earn and maintain it.

3. Parental Empowerment

We don’t believe in replacing parental judgment with algorithms. Instead, we provide tools that empower parents and guardians to:

Make informed decisions about their children’s communications
Adapt supervision as children mature
Understand risks without needing technical expertise
Maintain appropriate oversight without constant micromanagement

Technology should serve families, not dictate to them.

4. Transparency and Honesty

We believe families deserve to know:

How our systems work
What data we collect and why
How AI moderation functions and its limitations
What happens to their information
How we handle safety concerns

Our Privacy Policy and Terms of Service are written in plain language, not legal jargon, because we believe transparency requires clarity.

5. Continuous Improvement

The online safety landscape evolves rapidly. We’re committed to:

Regularly updating our AI moderation systems
Responding to new threats and challenges
Improving features based on user feedback
Staying current with regulatory requirements
Investing in research and development for better protection technologies

Our Technology

UK-Based Infrastructure

All ChatMinder data is processed and stored in the United Kingdom using Microsoft Azure’s UK data centers. This ensures:

Compliance with UK and EU data protection regulations
Fast, reliable service for UK and European users
Greater control over data sovereignty and security

AI-Powered Safety

We partner with Microsoft Azure AI to provide optional content moderation that helps identify:

Inappropriate or explicit content
Potential grooming behaviors
Bullying and harassment
Self-harm or suicide-related content
Age-inappropriate material

Importantly: We use AI as a tool to assist parents, not replace them. Parents always make the final decisions about their children’s communications.

Security First

We employ industry-standard security practices:

HTTPS encryption for all data in transit
Encryption at rest for all stored data
Regular security audits and penetration testing
Staff security training and background checks
Incident response procedures and monitoring
Secure authentication and access controls

Unlike end-to-end encrypted messaging apps, our server-side processing allows for parental oversight and AI safety analysis while maintaining strong security practices.

Our Commitment to Compliance

Sudnik Software Ltd takes regulatory compliance seriously. We maintain compliance with:

UK Online Safety Act

Robust age verification systems
Proactive content monitoring and moderation
Swift response to harmful content reports
Regular safety risk assessments
Transparency reporting

General Data Protection Regulation (GDPR)

Lawful processing of personal data
Data minimization principles
Strong security measures
Individual rights facilitation (access, deletion, portability)
Data Protection Impact Assessments

Children’s Code (Age-Appropriate Design Code)

High privacy standards by default
Minimal data collection
Transparent policies written for children and parents
No profiling or behavioral advertising
Parental controls and oversight tools

UK Data Protection Act 2018

Compliance with UK-specific requirements
Registration with the Information Commissioner’s Office
Processing records and documentation
Cross-border data transfer safeguards

Our Approach to Child Safety

Multi-Layered Protection

We believe effective child protection requires multiple layers of defense:

Parental Supervision: Guardian approval systems and oversight tools
AI Content Moderation: Automated detection of potentially unsafe content (optional, Premium)
User Reporting: Easy-to-use reporting tools for concerning content
Human Review: Trained safety personnel review highly concerning content
Law Enforcement Coordination: We work with CEOP and local authorities when necessary

Collaboration with Safety Organizations

While not formally affiliated, we align our practices with guidance from:

National Crime Agency’s Child Exploitation and Online Protection Centre (CEOP)
National Society for the Prevention of Cruelty to Children (NSPCC)
UK Safer Internet Centre
Information Commissioner’s Office (ICO)
Internet Watch Foundation (IWF)

Supporting Families

Free Tier for All Families

We believe every family deserves access to supervised communication, regardless of financial circumstances. Our Free tier includes:

Supervised messaging for up to 8 protected users
Manual approval workflows
Contact management
Multiple guardian support
All core safety features

Premium Features for Enhanced Protection

For families who want additional protection, our Premium tier adds:

AI-powered content moderation
Configurable safety thresholds
Automated risk detection
Advanced reporting and insights

Premium features help us sustain development while keeping core safety tools free for everyone.

Our Team

Sudnik Software Ltd is a small, dedicated team passionate about child safety and family technology. We combine expertise in:

Software engineering and application development
Child safety and online protection
Data privacy and security
User experience design
Customer support and community management

We’re UK-based, which means we understand the challenges facing British families and the regulatory environment in which we operate.

Contact Us

We value feedback, questions, and dialogue with the families we serve.

General Inquiries:

Email: support@chatminder.app
Phone: 07347 255677

Child Safety Concerns:

Email: support@chatminder.app
Emergency: Always contact local authorities first (999 in the UK)

Press and Media:

Email: support@chatminder.app

Our Vision for the Future

We envision a world where:

Children can safely explore digital communication with appropriate guidance
Parents feel confident and empowered in their supervisory role
Technology serves families’ needs without compromising privacy or safety
Online communication for children is as safe as it is enriching

We’re working toward that vision one family at a time.

Continuous Innovation

We’re constantly developing new features and improvements:

Enhanced AI detection capabilities
Better guardian collaboration tools
Improved user experience and accessibility
Advanced analytics and insights
Support for evolving communication patterns

Growing Responsibly

As ChatMinder grows, we remain committed to:

Maintaining our child-safety-first approach
Protecting user privacy at all costs
Keeping core features accessible to all families
Staying UK-focused with UK values
Building sustainably for long-term success

Why Choose ChatMinder?

We’re Different Because:

UK-Based and UK-Focused

All data stored in the UK
Built for UK families by UK developers
Compliant with UK regulations
Understanding of British culture and values

Family-Centered Design

Built specifically for families, not adapted from adult platforms
Respects the parent-child relationship
Supports family communication patterns
Grows with your children

Privacy-First Architecture

No advertising or data selling
Minimal data collection
Strong security measures
Transparent practices

Smart But Not Autonomous

AI assists, parents decide
Clear explanations of AI flags
Human oversight always available
No “black box” algorithms

Balance and Flexibility

Supervision without suffocation
Protection without isolation
Control with appropriate autonomy
Adapts as children mature

Join Our Mission

If you share our vision of safer digital communication for families, we invite you to:

Use ChatMinder to protect your own children
Share your feedback to help us improve
Tell other families about our mission
Report safety concerns to help protect all users
Follow our blog for online safety tips and updates

Together, we can make the digital world safer for children while preserving their ability to connect, communicate, and grow.

Legal and Regulatory

Company Registration: Companies House, England and Wales
ICO Registration: Registered with the Information Commissioner’s Office
VAT Registered:
Regulated Activity: Subject to UK Online Safety Act requirements

For legal documents:

Sudnik Software Ltd
Making online communication safer for families